Privacy policy

This Privacy Policy describes how Prismoro ("we," "us," or "our") collects, uses, and discloses your personal information when you visit prismoro.com (the "Site"), purchase our intimate apparel, or interact with us online. This includes customers, website visitors, or other individuals whose information we may collect.

By using our site and services, you agree to the collection and use of your information as described here. If you do not agree, please do not use our services.

We may update this Privacy Policy from time to time. If changes are made, the revised version will be posted with the updated "Last Updated" date.

We collect personal information directly from you when you provide contact details, place an order, register an account, or reach out for customer support. This may include your name, shipping and billing addresses, email, phone number, payment details, and order history. Information related to loyalty programs, reviews, or gift cards may also be stored in your account.

We also automatically collect usage data via cookies and similar technologies. This includes your IP address, browser type, device details, and how you interact with our site. These technologies help us improve functionality, track orders, and personalize content.

Some information may also be received from third-party partners, such as payment processors or Shopify, which hosts our store. These partners help us fulfill orders and improve service. We handle all data collected with the same care, regardless of source.

We use your information to provide products and services, process transactions, handle returns, offer customer support, personalize your shopping experience, and send updates. Occasionally, we may use your information for marketing purposes like promotions and tailored advertising. You can opt out of marketing emails or ads at any time.

We may disclose your personal information to service providers (e.g. Shopify, shipping partners, payment processors), business partners, or as required by law. If we share information for advertising purposes, it will always follow privacy regulations. We do not knowingly sell or share personal information of individuals under 16 years old.

We use cookies for site functionality, analytics, and advertising. You can manage your cookie preferences through your browser. Blocking cookies may impact your experience.

Your rights may vary depending on where you live, but may include the right to access, correct, delete, or restrict use of your personal information. You may also opt out of targeted advertising or withdraw consent. To exercise your rights, please contact us.

We do not knowingly collect personal data from children. Our site is intended for adults purchasing intimate products.

We retain your information only as long as needed to fulfill your order, provide service, or comply with legal obligations.

If you have questions or wish to exercise your rights, please contact us at info@prismoro.com.